Website Privacy Policy

This privacy policy describes how this site protects and makes use of the information you give the company when you use this website. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page.

This website policy was last updated on: 19th May 2020

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

We also collect information to understand better how visitors use this website and to present timely, relevant information to them.

We are committed to following the obligations under the Privacy Act 1988 and updated 12 March 2014.

The Privacy Act provides the consumer with rights, including:

– Being told what kind of information we are collecting and how we collect it

– Being told why your personal information is being collected

– Your personal information can only be collected for a lawful purpose

– Finding out what information we hold about you and have it corrected if it is incorrect, out of date or incomplete

– Providing that your personal information must be stored securely and protected from interference or misuse

You can make a complaint to us about the way your personal information has been handled.

Collection and use of information

Collection of information:

When we collect your personal information it must be reasonably necessary for or directly related to, one or more of our functions or activities.

Use of information:

Your personal information will be used in accordance with the Privacy Act. It will not be used for any purpose other than why it was collected.

Disclosure of information:

Your personal information will not be disclosed to any other person, body or agency unless:

– It is authorised or required by law

Read more about general privacy, on the Office of the Australian Information Commissioner’s (OAIC) website.

If you are not satisfied with how we have handled your privacy concerns you can also contact the OAIC directly. The OAIC is independent to us and has the power to investigate complaints about possible interferences with your privacy. It is usually best to contact us first. While it is possible for the first contact to be with the OAIC, they will ask us to conduct our inquiry first and pass any findings on to the OAIC.

What data we gather

We may collect the following information:

– Name and job title

– Contact information including email address

– Demographic information such as postcode, preference and interests

– Website usage information

– Other information relevant to client inquiries

– Other information pertaining to special offers and surveys

How we use this data

Collecting this data helps us understand what you are looking for from us, enabling us to deliver improved products and services.

Specifically we may use data:

– For our internal records

– To improve the products and services we provide

– To contact you in response to a specific enquiry

– To customize the website for you

– To send promotional emails about products, services, offers and other things we think may be relevant to you.

– To send you promotional material or tell you about products, services, offers and other things that might be relevant to you

– To contact you via email, telephone or mail for market research reasons.

We will never lease, distribute or sell your personal information to third parties unless we have your permission, or the law requires us to.

Security

We will always hold your security information safely.

To prevent the unauthorized disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in accordance with the Privacy Act 1988, and updated 12 March 2014.

Links to our site

Our website may contain links to other websites.

Please note that we have no control over websites outside of our domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting information to any website. Read the site’s privacy policy fully.